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Omni‑Channel Integration

Data layer • Exec reporting • Governance

Context

Leadership needed a single pane of glass across Jira, Confluence, Teams, and SharePoint.

Challenge

Connect systems and present reliable KPIs, dependencies, and risk posture.

Actions

  • Established data interoperability and harmonized labels/fields.
  • Built Power BI dashboards for KPIs, risks, dependencies, and blockers.
  • Instituted release governance and cadence for updates.

Impact

  • Proactive dependency management and earlier risk detection.
  • 95% on-time release rate.
Tooling: Power BI, Jira, Confluence, M365 (Teams/SharePoint)
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